Privacy Policy

Information We Collect

Personal Information

We may collect the following types of personal information when you use our platform:

• Account Information: Username, email address, age verification data
• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Game preferences, session duration, features used
• Communication Data: Messages sent through our platform, customer support interactions

Automatically Collected Information

We automatically collect certain information through cookies and similar technologies to improve your gaming experience and analyze platform usage.

How We Use Your Information

We use your personal information for the following purposes:

• Platform Operation: Providing access to games, maintaining user accounts, ensuring platform security
• Age Verification: Ensuring compliance with 18+ requirements for Canadian users
• Personalization: Customizing your gaming experience and recommending relevant content
• Communication: Sending important updates, responding to support requests
• Analytics: Understanding user behavior to improve our platform and services
• Legal Compliance: Meeting regulatory requirements and protecting against fraud

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on Jackivo.com:

• Essential Cookies: Required for basic platform functionality and security
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party providers who assist in platform operation (analytics, hosting, customer support)
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, or safety of our users and platform
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection practices

Your Rights and Choices

As a Canadian user, you have certain rights regarding your personal information:

• Access: Request information about the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal and operational requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Opt-out: Unsubscribe from promotional communications

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Jackivo.com is intended exclusively for users 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from someone under 18, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure that such transfers are conducted in accordance with applicable privacy laws and that appropriate safeguards are in place to protect your information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated policy.